Description
My financial services client is looking to recruit a Project Manager with strong experience managing projects focusing on the customer side of change. This will be an initial 6 month contract role and will be based in either London or Bristol.
This role will be required to manage a change project aimed at improving customer experience. The selected candidate will be required to manage and co-ordinate all aspects of the project from initiation to implementation. You should have a comprehensive understanding of how change impacts the customer journey within a banking environment. Experience managing contact/call centre process and people change would be beneficial.
Financial Services experience is essential.
If you have the above Project Management and Customer Change experience and would like to hear more about this opportunity, please send in an up to date CV clearly demonstrating all relevant experience.
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