eGain

‐ Onsite

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Keywords

Job Description

eGain Specific

Handle Daily Operation.

Monitor System Performance.

Maintain Departments.

Manage Multi Language Applications daily operations.

Manage User Creation

System Specific

Knowledge and experience with:

Unix

Weblogic

Oracle DB

Appache

Communications

Excellent written and verbal skills in English and Spanish (Portuguese a plus).

Case and Ticket management.

Understand business language.

Communicate in an efficient and direct way.

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