Description
Within the Global Telecom team, Voice and Video Engineers are responsible for developing Enterprise wide audio, video and unified communications technologies and makes recommendations regarding the integration of these technologies into the existing standards. They provide support in the translation of business requirements into telecommunications (Voice and Video) requirements, designs and orders.
They help troubleshooting and resolving complex network and voice related problems.
As technical senior engineers, they lead technical role of various projects, plan new configurations for integration into the audio and video system, and ensure effective integration and optimal performance for newly added interfaces.
Your job within the Global Telecom Team consists of the following main tasks:
Voice Over IP procedures for operations, management & monitoring
Responsible for developing engineering templates and providing recommendations during engineering reviews.
Define feature and capability standards for IPTel peripherals and unified communications technologies services
Document design specifications, installation instructions, and other system related information. Enable the technical end to end smooth delivery of Cisco Voice Matrix
Converged Solutions by taking a Design Concept into a working Solution and eliminating the Risk of Failure to the Customer.
Constructively work together, sharing idea's, knowledge and resources to create excellence in order to move into the e- business.
Take ownership of customer technical issues relating to elements of the provided solution. Monitor network performance and provide network statistics to identify capacity or performance problems
VoIP technical architecture and Configuration
Design and optimize Voice Over IP system topologies and site configurations.
Deliver Voice in a complex data networks within a mixed business customer base. Coordinate requirements with users and suppliers and Organize and direct installations on site surveys. Implement and Perform related duties as required.
Higher Voice Over IP specific technical capability, with Support and coaching of team members within the teams. Automatically take ownership of Customer and internal issues to provide a resolution to the satisfaction of all.
Full Voice Project delivery. Attend customer or project meetings as required with remote locations to ensure an exceptional customer experience for the Solution being provided.
Develop project Plan, installations, transitions, and cutovers of components and voice capabilities Provide the full customer on-site relationship
Be comprehensively skilled in VoIP, to deal effectively with standard and nonstandard problems or to interpret customer requirements.
Actively improve individual knowledge and capability by seeking assistance outside of own technical experience from wider team.
Assist in the reduction of budget costs to support unit objectives.
Aston Carter Ltd is acting as an Employment Business in relation to this vacancy.