Description
Senior local system administrator - Provisioning
Tasks
*Follow up of incidents with other services at the European Commission or external service providers ( example: BT)
*Propose alternatives and workarounds for problems and incidents
*Integration and test of new software versions, service packs, configuration changes
*Planning & follow-up with roll-out of new ICT projects in the delegations and HQ
*Drafting of procedures, installation notices and scripts for the integration, installation and upgrade of new products or new versions of products
*Development of scripts to improve central management and control facilities (central alerting, central logging, central security polices implementation ...)
*Design of guidelines and writing of handouts for the local system administrators
*Management of central monitoring infrastructure
*Debugging of Network problems
*Participation in training seminars for IT officers
*On-site installation/migration/repair missions
*Management of small ICT infrastructure projects
*On-site ICT assessment missions
*On-call third level support
Technical skills
*Experience as LSA- 8 years (5 years if university degree)
*ITIL foundations certification
*Incident & problem management - 2 years
*Active Directory experience
*Microsoft Identity integration server (MIIS)
*Microsoft Forefront identity management (FIM)
*Scripting (Power Shell, VBS, C# is an asset)
*Experience in enterprise environment
*Relevant certifications
*Windows 2003,2008 Server and Active Directory
*Microsoft Office products (Office XP, Office 2003,2010)
Linguistic Skills
*English and French