Description
We require a Senior Business Analyst for a 3-6 month contract based in Dublin City.A blend of business and technical skills will be essential to work in this fast moving strategic delivery, along with an ability to ramp-up quickly and take ownership of key elements of this work.
Predominantly the successful candidate
- Business readiness workstream: to ensure that all requirements of the commercial departments needed to ensure that they can adopt the new systems are captured and processed through the internal technical and non-technical delivery processes.
- Customer journey: to assist with the design and implementation of the end-to-end customer journeys. Identifying gaps or new requirements to allow a seamless subscriber experience.
- Change management: As elements of the commercial business will require internal process redesign to accommodate the new system, the BA will be required to review the existing processes and re-design with key stakeholders.
key accountabilities
Reporting to the Commercial Delivery Manager, your key accountabilities will include:
- Defining business requirements
- Process mapping
- Documentation (business requirements documentation, functional specification, process libraries)
- Report analysis
- Test case documentation and co-ordination in Commercial UAT