Description
System Specialist - DiMetra Core
DiMetra (R6/R7/R8) core - 1st and 2nd line maintenance for core equipment - Testing and implementation of new core HW/SW - Installation/commissioning of new core equipment -
RESPONSIBILITIES
Handling of reported core (including CLI) incidents and problems within the timeframes defined in Service Level Agreement (SLA)
Reactive and preventive maintenance of core network
TASKS
Incident and Problem management for the core part of a public safety network. This includes site visits and customer coordination.
Part of 24/365 on call duty
1st and 2nd line maintenance for core equipment. This includes configuration tasks.
Testing and implementation of new core HW/SW
Maintenance and optimisation of internal procedures
Installation/commissioning of new core equipment
Internal training of Operations staff
Coordination towards other technical teams, eg Control Room technical staff and 3rd line maintenance subcontractors
Assist other parts of project on core related matters.
Take part in any relevant Operator process (ITIL)
REQUIREMENTS
Master of Science or Engineering degree, or equivalent relevant experience.
In depth DiMetra (R6/R7/R8) core knowledge.
Result- and customer oriented.
Driving license
Operations department experience
English and Scandinavian (preferably) speaking