Description
Our client, a financial services organisation, has an urgent requirement for a Senior Business Analyst with PPI or complaints' handling experience with a retail banking background.
The successful candidate will take prime responsibility for identifying, quantifying, planning and controlling all business analysis related activity on a business change project/programme from requirements gathering through to completion.
Key Responsibilities
- To manage specific Business Analysis workstream on a major business change project related to Payment Protection Insurance (PPI) to provide specialist, objective analytical insight based on work completed by Subject Matter Experts (SME's) on a project/programme
- To assess, design, develop and implement new business processes, systems, products and services that are the deliverables from a strategic business change project as part of an overall strategic business change programme
- Complete a complex and diverse range of tasks against Key Performance Indicators (KPI's)
Required Experience
- Experience of Complaints/PPI handling projects
- Retail banking background
Please note that, due to the high level of applications we receive, we are not able to provide individual responses. If you have not heard from us within 5 working days, please assume that you have not been successful on this occasion. Services advertised by Campion Willcocks & Associates Ltd are those of an agency and/or employment business.