Field Service Technician I - A+, POS

Ohio  ‐ Onsite
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Description

GOOD ENTRY LEVEL POSITION!

ONLY CANDIDATES WITH A+ CERTIFICATON WILL BE CONSIDERED.

MUST BE WILLING TO TRAVEL A 100 MILE RADIUS FROM EVANSVILLE WITH SOME OVERNIGHT STAYS POSSIBLE! MUST HAVE RELIABLE TRANSPORTATION.

Resource would be required a service area that covers Northwest Ohio, Southwestern Michigan, and the Northeast part of Indiana. Cities that would be covered for service would be Toledo, OH, Monroe, MI, and Ft. Wayne, IN.

OVERVIEW:

  • Basic device move
  • Asset inventory data collection
  • Packing/Unpacking of assets
  • Parts receiving and delivery
  • Scripted preventive maintenance
  • Piece replacement - keyboards, monitors, mouse
  • Full Unit replacement - Non- MFP small printer, PC, laptop, POS register, POS printer
  • Install, test and operates basic operating system software
  • POS register and POS printer Component Level Repair
  • Laptop, Desktop Component Level Repair
  • Basic printer and basic Laser (non MFP) Component Level Repair
  • Scripted image, patches, and anti-virus loads
  • Basic software configuration and system backups
  • Smart Hands, executes defined OEM instructions
  • High end MFP printer replacement and scripted configuration
  • Wireless access whole unit replacement
  • Basic cable troubleshooting
  • Smart Hands, executes defined Networking instructions
  • Scripted IMAC and IMACD
  • Scanner/Scale calibrations
  • Ability to handle warranty certification calls

CERTIFICATIONS:

  • A+ certification required
  • Multiple OEM Hardware Certifications preferred

ABILITIES:

  • Read and follow written directions
  • Write legibly and accurately
  • Ability to lift and carry 50 lbs.
  • Reliable transportation (up to 100 miles daily)
  • Some overnight travel may be required
  • Must pass Background and Drug Check, as required
  • Basic Client Level Communications
  • Works with minimal direction

*CompuCom supports Employment Equity and Diversity*

Start date
6/30/2012
Duration
12 months
From
Compucom
Published at
25.06.2012
Project ID:
382072
Contract type
Freelance
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