Description
CompuCom is the leading IT outsourcing company seeking qualified technical resources to work for the world's top corporations and high-visibility brands. Contact us today to find out why CompuCom is the employer of choice for contractors!
OVERVIEW:
- Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications.
- Tests configured systems for appropriate functioning and troubleshoots for any errors found.
- Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
- Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied.
- Complies with departmental training certification requirements based on config, level by job function.
- Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures.
- Researches hardware and software literature to keep abreast on new product/service developments and announcements.
- Works with Lead Technicians on difficult to solve problems or configurations.
- Some experience and/or college degree in a relevant field preferred
QUALIFICATIONS:
- 0-1 years' experience
- A+ certification required
- Some experience setting up hardware of desktops and laptops required
- IMAC experience
- Experience with deployment of machines
- Software and hardware installation experience
- Good team player who wants to learn and work
*CompuCom supports Employment Equity and Diversity* This is a 3 to 6 month contract position.