Oracle EBS Support Analyst

Description

Location: Atlanta
Status: Contract
Compensation: $90.00 per hour
Education Level: Not Specified

GREAT opportunity to join a leading company in the automotive industry in an Oracle EBS Support role to provide support during a new Oracle Financial systems roll out and ramp-up!

Job Description:

• Provide Level 1 and Level 2 support to Oracle EBS version 12.1.3 end users.
• Incident Management.
• Performance monitoring and status reporting.
• Job scheduling and monitoring.
• Error handling.
• Perform QA testing of minor enhancements.
• Production control, scheduling and backups.
• Effectively work with managed services support provider, application development team and project team as needed.

Required Skills and Experience:

• IT and/or Accounting undergraduate degree preferred.
• Experience with support ticketing systems.
• Experience with Oracle On Demand (OOD) model.
• 2 to 5 years Oracle EBS experience with functional skills for the following modules:
  • Project Costing.
  • Fixed Assets.
  • General Ledger.
  • Payables.
  • Cash Management.
  • Purchasing.
  • iProcurement.
  • iExpense.
  • iSupplier.
  • GRC (nice to have).
  • Revenue Management & Billing (nice to have).
  • RMB Payments (nice to have).
  • RMB Collections (nice to have).
  • Reporting (nice to have).
• Soft technical skills experience with Oracle EBS (ex. Toad, SQL Developer).
• Minimum of 2 Oracle full life cycle implementations.
• Minimum of 6 months to 1 year prior experience in production support environment.
• Troubleshooting and analytical, teamwork, and communication skills.
• Application configuration experience.
• Experience documenting support processes and procedures.
• GL FSG report writing and maintenance.
• Ability to simulate production support issues in a non-production environment and QA/test the resolution with business user before migrating changes to production.
• Ability to address error handling on scheduled jobs and carry out corrective actions to reinstate schedule, using Oracle Concurrent Manager.
• EBS application development skills in the following tools to facilitate diagnosis and problem solving of custom reports, interfaces and extensions: SQL, PL/SQL, Oracle Workflow Builder, Oracle BI/XML Publisher, Oracle Developer Suite 10g. (nice to have).

Application Requirements

• Client will not accept subcontractors

Required Qualifications:

• OOD
• Support
• Application support
• Customer Service
• SQL
• Excellent Communication Skills
• Oracle Project Accounting
• Oracle E-business Suite
• Customer support
• Accounting

Benefits/Perks

• Medical
• Dental
• Vision
• and Life Insurance for Full-time W2 Consultants. Supplemental Disability and Long-Term Care Insurance
• Dependent Care Assistance. 401(k) with Roth feature. Free E-learning Courses

About MATRIX
Whatever your career destination, we're how you get there. For more than 27 years, MATRIX has placed talented contract and permanent IT professionals like yourself at thousands of top-notch organizations throughout the U.S., ranging from Fortune 50 to small IT shops across all industries.

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