Description
Key Accountabilities
- Service restoration
- Manage critical situation
- Conduct root cause analysis
- Prescribe remediation across entire SharePoint Online platform when applicable
- Manage Escalation and collaboration with SharePoint product group
1) Essential Experience
Must have extensive experience in enterprise level technical depth in all technologies supporting SharePoint products, including
- SharePoint 2007
- SharePoint 2010
- SQL 2005
- SQL 2008
- IIS6 and IIS7
- WS2003, WS2008
2) Technical/Functional Skills
Key areas necessary to deliver hosted SharePoint in the cloud. The base expectation is a functional knowledge of SharePoint and associated technologies including:
- Architecture
- Operations
- Debugging
- SQL
- IIS
- PowerShell
3) Personal Attributes/Interpersonal Skills
Specialty in one or more of the following areas is required. Don't have to be the best at all of these, but in current role you'd probably be considered the go to' person for one or more of these:
- General SharePoint 2007 administration
- General SharePoint 2010 administration
- Large scale web farm operations including tuning for high traffic publishing portals
- Virtualization and large scale virtual machine management on Hyper-V
- Security including environment hardening and intrusion/abuse prevention
- SQL server 2005 and SQL server 2008 administration
- SQL High-Availability and disaster recovery design, operational strategy in SQL2005 and 2008
- SQL performance analysis and troubleshooting skills
- Develop and maintain a suite of SQL maintenance tasks to maintain hundreds of Servers
- Develop and maintain a complete set of monitoring rules for SQL2005 and SQL2008
4) Qualifications
A degree in Computer Science, related field or equivalent experience is required