Description
Senior Solutions Manager
Job Description
The Client is a leading telecom solutions provider. Through continuous customer-centric innovation, it has established end-to-end advantages in Telecom Network Infrastructure, Application & Software, Professional Services and Devices, with comprehensive strengths in Wireline (NGN), wireless (LTE, 3G) and IP technologies.
The Business Development group is looking for a self motivated individual to create new international service business opportunities and increase service business with existing customers. The objective of this position will be to learn the customer's technical requirements better than the customer. You will be responsible for technical business development support in countries identified as key to the Company's success in Europe.
Primary responsibilities include the following:
- Own all elements of the technical relationship with the customer
- Technical evangelist for all service offerings
- Primary interface and point of reference for the customer's technical and engineering staff inquiries and follow-up
- Able to understand, articulate, manage and respond to customer's detailed technical issues
- Developing customized solutions that solve the customer's pain points
- Working with in-country team members to deliver presentations to installed base' and new customers
- Working closely with account service directors and managers in creating and delivering compelling RFx responses, tenders, presentations, consultations and proposals by providing service information, value argumentation, bill of materials (BOMs) and network designs
Additional responsibilities may include the following:
- Proactively working with cross functional Pre-Sales and Post-Sales teams
- Attending CXO customer discussions
- Analyzing technical developments to identify trends and opportunities
- Researching the market and competitor's activities
- Providing customer specific and regional feedback to Account Service Department for improved regional strategy
- Attractive compensation and benefits to reward success in building the Company's revenue stream in the international segment of the Company's business.
Qualifications
- The ideal candidate for this role will have spent several years supporting the selling of telecommunications services into diverse countries.
- BS in Electrical Engineering or Computer Science required, MS strongly preferred
- 15+ years progressive technical experience
- 10+ years telecommunications experience (either with an operator or vendor)
- 5+ years in technical or sales engineering experience
- Be able to travel frequently with short notice and work internationally
- Ability to work flexible hours in an international business environment
- Must possess strong customer facing skills
- A solid track record of accomplishments in technology leadership
- Experienced in preparing and delivering presentations and proposals
- Excellent English written, oral and listening skills. Additional languages a plus.
- Extensive experience with Excel, Word, Outlook and PowerPoint