Description
Currently I am looking for a Cisco IP Engineer for one of our clients in Heerlen, The Netherlands.
Description:
You will be responsible for designing, implementing and maintaining all telephony systems. You will also play an active role in guiding the business in leveraging the capabilities of an IPT environment including unified messaging, contact centers, etc. You will ensure that solutions are aligned with the company objectives and you will recommend, plan and implement improvements to systems throughout the whole international region. Together with your local and international colleagues, you will be responsible for defining, implementing and maintaining company telephony standards
Required skills:
- Bachelor/Master degree in a relevant discipline
- 5 years of experience with large Cisco IP Telephony environments.
- Cisco certification is preferred (CCVP)
Required expertise:
- Design, implementation and troubleshooting of Cisco Unified Communications Infrastructure, including Cisco Unified Communications Manager (CUCM) and Cisco's Unified Contact Center Enterprise (UCCE)
- Management and troubleshooting of Cisco Analog and Digital voice gateways and devices, including ISR's, VG224's, ATA-186's as well as Cisco IP phones
- Strong knowledge of SIP protocol
- Management and troubleshooting of Microsoft Unified Messaging integration with CUCM
- Experience in the following areas would be considered as a plus:
- Microsoft Unified Messaging
- Microsoft OCS desktop audio and video
- Carrier SIP trunking
- Cisco Telepresence
- Group Video HD, Video over IP
- CCNP and/or strong Cisco IOS background
- Contact Center Workforce Management Technologies
- Contact Center Call Recording Technologies
- Perfect command of the English language
- Ability to work in a Global Team
Please contact me for more details.
Melissa Martoko
Michael Bailey International is acting as an Employment Business in relation to this vacancy.