Description
Currenty I am looking for a Change Manager for one of our clients in The Hague, The Netherlands. It is for a project for a minimum of 6 months with option to extend.
Context:
This role is for the SEPA project at our client.
Accountabilities
- Developing an overall Change and Communications strategy for the project aligned
- Developing and implementing a communications plan to reflect all stakeholder requirements.
- Ensuring all businesses/customers for the project deliverables are prepared for the change, support the change and implement the change.
- Supporting the Project Manager in the smooth operation of project governance, both from a business and IT perspective.
- Ensuring Change and Communication is well coordinated with project's workstreams that fall under the direct responsibility of the Business
- Ensuring the effective implementation of the change and communications strategy at each stage of the project, escalating issues and opportunities to the Project Manager.
Key Activities
Focus on Change
- Develop and implement a Change agenda reflecting project requirements before, during and after implementation.
- Work with the businesses to identify their change requirements and ensure sufficient business change management resource is available to support effective implementation.
- Prepare a training curriculum to support the change, set up training logistics and implement training targeted at relevant user communities.
- Survey end users on training effectiveness.
Focus on Communications
- Undertake stakeholder analysis and target communications to the segmented audiences in a timely fashion using the most appropriate channels.
- Develop a communications approach and plan
- Develop and implement communications material for each stage of the project
- Establish required SharePoint folders and Web Pages to promote the project, to support team working and to assist stakeholders in keeping up-to-date with the latest information.
- Prepare and maintain a cascade pack suitable for general awareness and stakeholder briefing, along with status reports, project dashboard and material for engagement sessions.
- Establish a process for briefing the Project Steering Committee and any Advisory Boards and ensuring a smooth meeting protocol. Act as secretary at their meetings.