Description
IT Helpdesk Team Leader - PLEASE NOTE YOU MUST SPEAK FLUENT FRENCH AND ENGLISH
Skills - Managerial:
*Experience leading a team of Wintel, UNIX, Storage, Network and Deskside team,
*Prior experience operating in onsite-Offshore model
*Strong in customer and people management
*Experience handling transition of DC Services in an outsourced environment will be desired.
Skills - Technical:
*Hands on experience managing Solaris/Linux/HP UNIX/AIX systems/Windows/Networks
*Installing, configuring and maintaining UNIX Servers in HA environment.
*Configuration and administration of Sun and Veritas logical volume manager.
*Patch and Package administration
*Writing Shell Scripts to accomplish day to day system administration task
*Troubleshooting Hardware and Operating system related issue
*Capacity planning and fine tune system for optimal performance
*Understanding of SAN and NAS storage.
*Installation, configuration and Administration of Netbackup environment
*Configuring Unix Security baseline
*Strong experience in engineering data center and IP backbone networks in a multi-vendor multi-protocol environment;
*Experience architecting networks based on T1, DS3, Fiber/Optical, DSL, Ethernet, ATM, Frame Relay, and Ethernet over Copper core, distribution, and access media;
*Experience designing networks for a VoIP Softswitch-based CLEC or ILEC with an integrated voice and data network;
*Experience integrating and managing DNS (internal and external), Email, and other hosted platforms;
*Expert level experience with IP administration and management;
*Expert level experience with Cisco Switches and Routers (experience with Juniper platform acceptable);
*Expert level experience with designing with and managing protocols such as OSPF, BGP, ISIS, RIP, MPLS, LDP, etc;
*Experience with Zhone, Occam (Calix), Hatteras, Adtran, and Actelis VoIP and Broadband platforms preferred;
*Experience with services such as L2VPN, L3VPN, and VPLS preferred;
*Experience with Database Design and Programming;