Description
The Unix Technical Services team is responsible for the 3rd level support of 540+ IBM AIX, Sun Solaris and Red Hat Linux Servers running various applications. The team is also responsible for architectural designs for projects using Unix as well as accountable and responsible for the stability of Unix environments.
Your tasks will include:
- Provide 3rd level support of all IBM AIX based Servers within Euroclear.
- Investigate and resolve Incident and Request Tickets.
- Review and sign-off documentation for Projects that requires AIX environments.
- Produce documentation (Architectural Designs) for new projects that requires AIX environments.
- Participate with project teams, CANs, ECRs and other essential meetings required for production stability.
- Participate with the evolution of AIX by testing new products and patches.
- Participate with WatchDuty and other team activities.
- Travel across entities may be required (London, Paris, Brussels) for meetings.
Strong knowledge is required in the following areas:
- Operating systems/software: (IBM AIX 5.x, 6.x; IBM VIOS 2.x, IBM HACMP, TCP/IP Networking; Software and Hardware RAID Products, automated system builds via NIM, Enterprise backup software (Tivoli Storage Manager, etc.)
- Hardware: (knowledge of IBM P-Series hardware families)
Additional technical skills/experience:
- Highly desirable: Security tools and concepts (SSH, SSL, PKI, etc.); WEB/E-business technologies (LDAP, Apache, WebSphere, etc.); financial services/controlled environment exposure (due the sensitive nature of our business, systems are subject to tight change control procedures. A familiarity with and understanding of the need for these types of controls would be a definite plus).
- Useful: (Oracle, IBM MQSeries, Sterling Commerce Connect:Direct for Unix/NT; NetIQ Monitoring/Security Manager, PowerBroker v6.x, Quest Authentification Services (QAS) v4.x
- Ability to use the following products is required for day-to-day tasks (Microsoft Windows, Microsoft Office Products, CDE/X)
Your Profile:
Personal specification:
- Proven technical ability;
- Excellent attention to detail and a high level of accuracy;
- Must be able to set realistic targets and meet deadlines;
- Excellent interpersonal, communication (written and oral) and organizational skills;
- Outgoing, resourceful and able to glean information from other parts of the organization efficiently and with minimum disruption;
- Excellent analytical skills, versatile and inquisitive;
- Ability to work both independently and as a team member.
Language: English