IT Helpdesk Support Officer - Windows, Linux, Mac

Description

• Reputable organisation - Great location
• Initial contract until Dec 2013/Start ASAP
• Rewarding Hourly Rates

My client is in need for an experienced IT Helpdesk Support Officer to join its IT department for an initial 2 month contract. The successful applicant will primarily provide desktop and networking support in a mixed IT environment made up of Linux, Mac and PC desktop.

The successful applicant will be responsible for but not limited to the following;

• Provide level 1-2 client support, problem resolution and solution advice.
• Perform general desktop and network administration functions using directory services, applications and web based systems.
• Provide advice to clients in the selection, purchasing, deployment and use of information technology solutions that meet their identified requirements whilst ensuring consistency with the IT infrastructure of the departments.

To be suitable for this role you will ideally have:

• Comprehensive understanding of PC/Windows and/or Mac computing environments including hardware and software
• Have experience in Level 1-2 support
• Show comfort in working via email, phone and in client facing situations
• Good general knowledge of IT Networks
• Demonstrated ability to research and implement solutions to technology problems in an efficient and logical manner.

A role like this is very rare and could lead to a long and promising career. This successful candidate will be offered an initial 2 month contract and receive a rewarding hourly rate. If you would like to be considered for this rare opportunity within a growing department, apply now to secure a position by sending your applicationby quoting Ref: JJ0546.