MANAGER - Enterprise Systems and Infrastructure

Description

As the MANAGER - Enterprise Systems and Infrastructure you will directly report to the Director of Global Infrastructure. Your primary responsibility will be to ensure the operation and continuous evolution of the Data Centers, Backend Infrastructure platforms and Enterprise resource planning (ERP) systems.

JOB DESCRIPTION:

- Play a leading role in the establishment & execution of Global Technology Standards and Vision through a core tower team to deliver solid and reliable infrastructure platforms that respond to business requirements and initiatives.
- Manage Vendor Relationships: Invoicing, Scorecards, Upgrades, and Annual DRP Testing, for our hosted Enterprise Systems comprising of SAP ERP, BW, CRM, Supplier Portals, SCM, LiveCache, Dealer Portal, JDE Edwards, and our Public Websites.
- Through rigorous execution, assure all components of our global infrastructure meet or exceed expected service levels using ITIL best practices of Metrics & Performance Measurement, Process Optimization, Capacity Management, Asset & Configuration Management, Incident & Problem Management, and Change & Release Management.
- Plan, prepare and manage the yearly operational budget(s) & forecast(s) along with the capital expenditures requirements for new infrastructure projects and continuous improvements initiatives.
- Manage a team of approximately 8 global IT professionals: attract, retain and prepare the staff for global responsibilities and participation, conduct annual performance reviews, balance the teams' skills to assure proper depth of coverage in the different areas required.

QUALIFICATIONS:

- Bachelor's Degree in Computer Science or equivalent.
- 5-10 years experience in Information Technology Management.
- Proven leadership, project management, analytical and innovation skills.
- Ability to meet tight deadlines and work under pressure.
- Working knowledge of IP telecommunication concepts (voice & data).
- Solid knowledge in SAP Landscapes & Microsoft technologies.
- Clearly demonstrated communication & motivational skills.
- Fluency in both spoken and written French and English.

ABOUT US:

CPC International is a placement agency that is dedicated to meeting the needs of the financial services and IT. Industry. How are we different from our competition? Simple. We don't just fill orders; we focus upon our candidates and help them develop careers!

Although based in Canada, we have successfully recruited for positions throughout Europe (Germany, Romania, Netherlands and the UK), Brazil and the USA.