Description
IT Provisioning....Paris....35 hour week - standard working hours
Required to work at our client site in Paris for the IT provisioning role which will include the following:
1.Refresh swap/retrieval
a.End user coordination
b.System deployment, swap, data transfer & retrieval
c.Quarantine of returned systems
d.Preparation for return/hot swap/redeployment/disposal
2.New hire/contractor provisioning
3.Miscellaneous end user IT equipment requests
4.Training room setup
5.Asset requests for replacements
6.Return of equipment
7.Termination - asset collection services
8.Asset management services
9.Performance Measurement & Reporting
Technical and skill requirements:
o Imaging of Desktops and Laptops
o Ability to support - Mac OS X, M/S Windows 7 and Linux
o Good awareness of Linux/Mac OS X
o M/S office
o Anti Virus software support and awareness
o Networking skills and TCP/IP awareness and understanding
o Resolve assigned Incidents, problems, and service requests
o Perform timely delivery of service per the processes outlined in the Statement of Work
o Resolve the problem by using a systematic troubleshooting approach and appropriate technical documentation, diagnostic, and maintenance procedures
To apply for the role, please send CV or call