Description
Cloud Services Programme Manager
Our client is looking for a cloud services Programme Manager to join their team on a new and exciting project. This is a contract role located in Dublin.
The Programme Manager is to act as the lead to build the capability within our clients existing services to deliver on supporting IT Managed Services using On-premise, Hosted, Virtual Private Cloud and Public Cloud infrastructure.
Key Accountabilities
- To deliver an end-to-end solution for IT Infrastructure design, delivery and support.
- Complete service development process to define and implement a new operating model to support combined solution management for our customers across our entire portfolio - this include the systems stack, processes, technical capability etc
- Identify and develop programme opportunities and translate into detailed programme plans
- End to end management of large complex/high risk programmes including developing detailed project plan, selecting and overseeing project managers, liaising with suppliers, managing 3rd party involvement, managing customer relationship through execution phase
- Development and implementation of recovery programmes
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion, develop and implementation of stakeholder management plan
- Responsible for all areas of programme management disciplines throughout the programme life cycle.
- Build and maintain relationships within key areas across the company eg networks, product management, sales channels, finance, wholesale, credit management, IT, billing, legal, regulatory and compliance where necessary.
- Maintain a focus on the quality of deliverables to meet programme objectives.
- To build and maintain relationships within key areas across the company eg networks, product management, sales channels, finance, wholesale, credit management, IT, billing, legal, regulatory and compliance where necessary
Qualifications
- Business/Science Degree/PMP Diploma - working toward/achieved Masters level a plus
- 10+ years industry experience
- Proven track record of managing recovery programmes
- Proven track record of working at CEO customer level
- Knowledge of project financial management including CVP and SVP methodologies
- Industry Background - Comms/ICT/Consulting/SI
- Experience in large scale programme and project management with recognised qualification
Please contact Audrey.