Description
Temporary Information Management Officer role will be be to provide administrative support to the Information Management Team. Duties of the Information Management Officer will include:Receiving telephone calls from members of the public and other council officers, screening, prioritizing, resolving or referring on as appropriate;
Logging and distributing complaints, enquiries and requests for information, for example made under the Freedom of Information Act;
Progress-chasing responses across all Council departments and services;
Collecting information from a variety of sources; and
Keeping manual and computerized records up to date.
Strong office administration, organizational and customer care skills are essential. In addition, we are looking for flexibility, commitment, enthusiasm and a willingness to learn.