Description
Client: Fortune 500 Company
Duration: 1 year contract w/possible extension
Location: Framingham, MA
Pay: Negotiable
Hours: M-F 9am-6pm
Job Description:
Experience Level: (1 - 3 years). Key responsibilities include: monitoring of ticketing systems for new cases, scheduling installations, and E-mail notification of escalations cases to technical resources. Very strong customer service and communication skills are required. Attention to detail is critical. The ideal candidate will have experience within the Remedy system.