Support Analyst - Applications

Melbourne  ‐ Onsite
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Keywords

Description

Excellent opportunity for talented Support Analysts to further develop their skills and career within a retail banking environment.

About the Role:
The successful applicant is someone who can work within a small, dedicated team to provide delivery of technical solutions within a tightly controlled environment. They must be process-driven, have excellent analysis skills, and use them to add value and deliver quality, on-time initiatives into production.

A curious nature, willingness to learn and excellent technical skills are essential to understand the inner-workings of multiple vendor-supplied applications. Excellent communication skills are required to build and maintain peer relationships and drive results.

This person must strive for continuous improvement within the team, helping build efficiencies and quality into the activity of all. Only team-players need apply.

Skills/experience:

  • 3 to 5 years experience in development/delivery role, preferably within financial services.
  • Experience and deep understanding of a formalised software development life cycle (SDLC), including development, testing and support.
  • Flexible and adaptable to changing situations and circumstances - able to embrace change and help to deliver.
  • Independent problem solver who owns issues and can source out solutions involving others as required.
  • Experience with the ITIL framework.
  • Passionate and generous sharer of skills and knowledge with others in the team.
  • Able to see the 'bigger picture' and understand how the 'cogs work together'.

Technical knowledge:
Essential

  • Software integration skills.
  • VBScript
  • Windows
  • WebSphere MQ, WebSphere Application Server.
  • Microsoft SQL Server,

Previous experience in a high volume support role within financial services highly regarded.

To apply for this outstanding role please contact Rob Wolter or click on the apply button below.

Start date
n.a
From
Robert Walters - Sydney
Published at
26.06.2013
Project ID:
557054
Contract type
Freelance
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