Description
Job Description
Support: Support the output versus planning.
First line hands-on trouble shoot support for volume production (Test) and third line support for the install organization.
Machine technology: Have a detailed knowledge and overview of the status of all current volume machines that are actually produced including related technologies.
Planning: Plan analyses and solution of problems including consequences for Volume Production and field operation problems (recover sequence and/or OCAP).
Problem Solving: Point out structural problems (GH), analyze them and generate solutions, whenever necessary together with Production Engineering and/or Development and Engineering.
KPI control: Monitor the quality and timing of problems and their implementation, including technical realization.
Knowledge transfer: Hands on knowledge transfer to Volume Production. Actively seek for knowledge within Pilot production.
Cooperation: Work closely together with other support departments to secure effective problem analysis and continuity.
Education
Master (preference) or Bachelor in Mechanical/Mechatronics/Electronics/Physics
Experience
* 2-5 years of relevant work experience.
*Hands-on experience in a technical production environment.
*Preferably experience with trouble-shooting: analysing problem, finding root-cause and determining solution.
*Knowledge of quality improvement methods.
*Knowledge and experience with technical project management.
*Experience in problem analysis of products and processes
Personal skills
* Takes initiative, is targeted, is flexible.
*Is prepared to travel in order to solve problems in the field.
*Is analytical, is structural, continues with present information.
*Is service minded, good communicator on the different levels, team worker