Description
My client requires a Configuration Analyst for a 6 month contract based in Cardiff with a daily rate up to £280.
You will be working for a UK Leading Retail Bank.
As part of Credit Cards Back book migration my Client requires dedicated experienced Configuration Analysts with both the experience of the Credit Cards Business and Migrations.
The contractor will need to understand the systems and processes required to perform Incident and Problem management. This involves liaising with various internal/external partners, primarily Group IT & First Data in order to manage complex, high profile incidents. They will also be required to facilitate conference calls with senior stakeholders, therefore organisational, verbal and written communication skills are essential. Working closely with the wider CC business to ensure swift solutions are deployed followed by customer rectifications.
Accountabilities;
*Strong Analytical skills
*Attention to detail
*Excellent Organisational, facilitation, oral & written communications skills imperative
*Proactive
*Responsible for the extraction & delivering of robust MI
*Conduct Root Cause Analysis
Also being responsible for delivering professional, accurate MI and communications using Excel & crystal. Experience in both applications is desirable though not essential.
Please send your CV ASAPRecruitment Zone acting as an employment business in regard to this advert.