Description
My client is looking for German speaking Channel Account Manager to you their team based in the South West of England. Initially a 5 month contract, with the potential to go permanent, this is a great opportunity to work on behalf of a major player in the IT Security arena. Offering a very competitive commission package and a standalone incentive scheme, in addition to the basic salary.
The purpose of the role will be to work with a database of clients that are a mixture of existing, dormant and new contacts and get involved in all aspects of the sales process including building and maintaining your own business pipeline selling both IT Hardware and Software. Campaign type and duration will vary depending on client requirements. Full training is given for all new client campaigns and top up training is given on longstanding campaigns, full support is also available throughout the duration of the contract.
Responsibilities
* Make telephone calls to prospects
* Keep accurate and detailed records of calls made and results achieved
* Achieve budgeted campaign DMC rate and specified targets
* Understand and manage personal performance on a daily basis
* Attend campaign briefings
* Demonstrate a thorough understanding of our clients products and services and theObjectives of specific campaigns
* Maintain confidentiality
* Act as a representative of the client and represent their interests at all times
* Use company script guidelines appropriately and follow detailed briefs to conduct Campaign calls
* Provide feedback and input to script and copy development
* Record details of opportunities and lead notes
Character and experience
* Outbound calling or customer service experience
* Excellent communication skills and strong telephone manner
* Proven track record in a sales environment
* Good attention to detail
* Computer literate and experience in database navigation
* Knowledge of the IT industry an advantage
* Ability to write detailed follow up notes for business reporting
* Mature attitude with a capability to discuss business issues
* Confident, self motivated and commission driven
* Friendly personality and team player
Please note it is essential that the successful candidate is a native German speaker.
Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.