Description
Job Title:
Corporate Card Application Processor
Job Description:
Process corporate card applications and change requests while handling card inquiries from customers.
WILL BE WORKING IN THE TRAVEL AND EXPENSE DEPARTMENT
Supports one or more mid to senior-level managers.
Works in a diverse and more complex environment, and includes some customer and executive contact.
Performs more complex administrative activities including managing projects, composing letters and reports, preparing/editing presentations, and recommending or making purchase decisions.
Provides assistance, training to other administrative staff, may supervise other staff. Includes frequent/continual contact with customers and executives.
Employees will reach out to these candidates requesting to apply for the Corporate Card, or wanting to change their card profiles. They may have questions about how to access the online expense reporting system, or require technical support on system issues. They may also have policy questions relating to travel or procurement expenses and anything else travel expense related.
- Various research projects involving the use of Excel spreadsheets
- Managing the Receipt Image queue.
- Indexing and scanning paper expense reports
- Handling customer service phone calls
- Other various administrative duties to alleviate year-end backlog.
Requirements:
Requires strong written and verbal communication skills.
Has intermediate to advanced computer skills including word processing, spreadsheet, and basic presentation or database applications.
Possesses strong interpersonal skills, leadership, negotiation, analytical and problem solving skills.
May also possess specialized industry skill/knowledge or knowledge of foreign languages.
Minimum of 2-3 years of expense reporting and customer service experience.
Quick learner and self-starter
Strong communication skills, both verbal and written
Able to multi-task
Proficient in Microsoft Excel
Dedication and punctuality
College graduate with a 4 year degree
NEED TO STRESS THIS PERSON'S ABILITY TO HANDLE CUSTOMER SERVICE AND ISSUE RESOLUTION. THEY WILL BE HANDLING INTERNAL EMPLOYEES CALLING WITH CORPORATE CARD PROBLEMS.
Hours:
8:00 AM - 5:00 PM