Senior Change Management Lead

Job type:
Start date:
New York
Published at:
flag_no USA
Project ID:

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Support a new client engagement whose implementation of various HR-related technologies is set to kick off in October 2013. The specific role is a Senior Manager level role whose accountability will be to ensure the successful delivery of the integrated change management scope.

More specifically, the successful candidate will:
  • Develop and deliver integrated change management solutions ensuring education and adoption of desired outcomes across the organization
  • Serve as a member of the project leadership team, effectively representing the needs of and implications to the end user experience
  • Be comfortable and credible in building and executing plans associated with the change management, communication, training and customer experience needs in complex HR transformation projects
  • Be comfortable and credible giving change management consulting advice at all levels of a client organization to CHRO level
  • Serve as team leader to other change management project team members, offering counsel while being available to support issue resolution or escalation needs; and
  • Build strong, collaborative relationships with subject matter experts both within the company and the client.

A masters degree in a relevant discipline
  • Minimum of 8-10 years of relevant work experience, preferably in a consulting environment with an HR BPO vendor, Big 4 or established HR consulting firm (consideration will be given to candidates with similar internal change management consulting experience at a Fortune 500 company in support of organization or HR transformation)
  • Extensive project management experience, including accountability for a team budget and achieving clearly defined project outcomes
  • Excellent written and oral communication skills, extensive presentation experience, with the ability to interact effectively with all levels of management
  • Deep expertise in providing change management consulting to large scale, multi-million dollar programs, eg, Business process outsourcing (preferably, HR BPO); HR transformation; mergers and acquisitions integration; organization restructuring; organization transformation; or, business process redesign
  • Knowledge of software as a service (SaaS) solutions
  • Some consulting-based sales experience.
  • Weekly travel (Monday-Thursday) is not required per se, and business travel may vary considerably, depending on the requirements of each project. Travel traditionally averages 20% of time. However, the successful candidate will need to be extremely flexible and be prepared to travel 40-60% during peak periods if necessary.