Description
Enterprise Partners are currently looking for a Microsoft Dynamics CRM Trainer for a 3 month rolling contract based in London.You will be joining the team to assist with training, delivery and creation of training methods and materials.
Rate - £ per day.
Duties and responsibilities include:
As a Microsoft Dynamics CRM Trainer your responsibilities will be:
- Delivering hands on training sessions to front office staff on MS Dynamics CRM
- To write and update training manuals and handouts.
- Produce high quality e-learning tools using Captivate
- To assist with design, organise and deliver courses to meet the needs of staff
- To evaluate the quality and effectiveness of training, assessment and outcomes of courses delivered
- To provide one-to-one training support as and when required
- Co-ordinate the administration of training courses, including diary management and database management
- Floor walking and mop up training, post implementation
- Delivery of training to end users regional offices
- Reports to training and adoption manager
- IT Training experience
- Excellent technical writing skills
- Experienced in designing and delivering IT training courses to a wide range of users
- Excellent communication, prioritising and organisation skills
- Excellent presentation skills
- Previous experience working in financial services (desirable)
- MS Dynamics CRM (2011) - essential
- Advanced Adobe Captivate 3.0 - essential
- MS Office (Word, PowerPoint, Excel) - essential