Description
Responsibilities:
- Install new software releases/updates into production
- Assist and provide advice to Jr. staff members
- Monitor the production environments for assigned software applications and resolve system abends
- Ticket resolution - 2nd level support
- Develop, repair and enhance computer operation scripts
- Develop and implement software tools, documentation and procedures to accurately monitor production applications with early warning indicators
- Automate application monitoring and alarms
Requirements:
- 5 years of professional experience in Operations Support or Production Support environments
- 5 years of experience working with Solaris and/or Red Hat Linux
- 5 years of experience with Sun One, Application, Web and Proxy Servers
- 5 years of experience with Unix Shell Scripting