Description
I am urgently looking for a Account manager for my client in brussels.
My client is based in brussels and is a well known company.
Activity description: Develop Luxembourg market for my client Merchant Services - Business Development Sales Luxembourg.
Focus of Activity
- Services (Terminal, Acquiring, Value-Added Services & E-commerce business mainly).
Support on opening new clients
- Supports opening new clients, typically by cold calling of potential clients usually regarding specific solutions or service offerings.
Determine sales and client approach
- Executes the approach(es) likely to be most effective for either a specific solution and market segment or a specific client.
- Manages the sales activities to meet agreed targets and corporate objectives within agreed budgets.
Planning and resourcing for expected business
- Assists own management to plan and resource the business it expects to achieve with the customer organization. Monitors the level of business actually achieved.
Leads and opportunities (specific for solution focus)
- Contacts prospective customers, prospect for new sales leads and develops existing leads by encouraging recognition of customers' business needs (exploring how these can be met by Worldline products and/or services).
Relationship building (specific for account focus)
- Identifies key staff in the client organization and build relationship with them. Introduces colleagues to client, especially those involved in marketing, selling and delivery.
Customer contact (specific for solution focus)
- Maintains customer contact after making sales proposals to sustain interests, resolve concerns & negotiate, if necessary, on both commercial and technical issues to achieve sales agreement.
Customer satisfaction (specific for solution focus)
- Maintains contact with customer organizations to monitor satisfac tion with individual sales and general level of service and to initiate any remedial actions required.
Advise Customer
- Recommends changes in the customer organization's use of the products/services supplied, to increase the benefits it obtains from them, and helps ensure customer retention.
Planning and budgeting by the customer for Worldline services
- Provides the customer organization with technical and budgetary information on planned new or enhanced products and services.
Skills:
Leadership
- Uses a supportive approach when others are insecure.
- Communicates values clearly through own behavior.
- Proactively plans and manages own development.
- Demonstrates a clear understanding of the vision.
Commercial Drive
- Developed knowledge of key clients and relevant market (Luxembourg Retail in this case).
- Proactively seeks customer feedback and takes appropriate actions.
- Always considers the impact of decisions/actions on the client.
- Has knowledge of sales business plan.
- Attempts to identify the underlying causes of problems.
Sales Behaviors
- Focuses efforts on key activities/issues.
- Channels enthusiasm effectively to get results.
- Turns opportunities into goals and actions.
- Addresses performance issues directly with those concerned.
- Supports and adapts to different teams and situations to ensure that Worldline presents the best possible response to an opportunity.
- 12 months contract