Description
Eagan, MN
Accounting Clerk
9 Plus Month Contract
Primary Objectives:
The Order Management Representative I works in a fast-paced customer focused environment. This position is primarily for dedicated data entry and order processing. The Order Management Representative I will ensure all information is inputted accurately and timely using the current processes.
Major Areas of Accountability:
Accurately processes customer orders for assigned order types.
Ensure all assigned order types are processed in a timely manner meeting all service level requirements.
Accountable for meeting and maintaining defined standards for quality and productivity for all transactions.
Proactively provides feedback on system and process challenges and/or opportunities.
Performs other duties as identified or assigned.
Education:
Four-year college degree is preferred. High school diploma or equivalent plus relevant experience.
Experience:
4+ years working in a customer service or data processing environment, preferably in a dedicated support role.
Previous experience with SAP is preferred.
Knowledge and Skills:
Looking for candidates with analytic skills. Candidates must be able to compare data, make sense of the data and determine in what system/field the data belongs. Strong candidates would not be afraid to ask questions and are able to pick up on items quickly. Detail orientation and attention to detail on complex data situations is key. Candidates must be able to recognize when something looks different and ask - "why is this different and what should I do with it?"
Advanced verbal and written communication skills including ability to interact professionally with internal and external customers.
Professional attitude and strong service orientation.
Highly self-motivated with the ability to meet scheduled deadlines in a fast-paced, service-driven environment.
Effective analytical and decision-making skills with the ability to exercise independent judgment and recognize the impact to the business and customer.
Strong organizational, problem solving, and time management skills.
Working knowledge of computer systems including, but not limited to, Microsoft office products. SAP knowledge a plus.
Ability to work independently and as part of a team.
Ability to work extended hours as required by the needs of the business with minimal notice.