Description
Working under the Senior Project Manager, the successful applicant will have extensive knowledge of various eDiscovery tools - such as Relativity and Clearwell - and have experience of the practices involved with carrying out eDiscovery-related projects. The Project Manager, under the command of the Senior Project Manager, will delegate tasks to the litigation support team and orchestrate a project's deliverables.
The Project Manager is expected to take full ownership of eDisclosure projects, including the guidance and training of other team members. Offering extensive assistance and training to lead litigation support specialists is a key element of this role.
DESCRIPTION:
Responsibilities of the position include, but are not limited to:
Ensuring a project's best practices are achieved by liaising with a client and making sure all deliverables are met on time within budget. Maintaining a high-level of customer service throughout is essential
Attain thorough knowledge of a client's requirements and direct them towards a conclusion for a successful project
In reference to the Electronic Discovery Reference Model, manage all aspects of a project's life cycle effectively
Build crucial rapports with all assigned clients, adding weight and effectiveness to the organisation's repeat business model
Implement and oversee project management methodologies, ensuring all client tasks are met effectively
Responsible for all time management and billing matters during a client's project
Monitoring all project issues and devise relevant resolutions for team leaders to implement
Assist Project Managers in other teams
Take a proactive approach in suggesting effective and relevant improvements for processes and procedures
Deliver training and expertise to other colleagues on selected subjects
Attend face-to-face meetings with clients
Liaise closely with other team members in other departments of the organisation
REQUIREMENTS:
Impeccable written and communication skills
Knowledge of project management and the techniques of business analysis within an eDiscovery framework
Project Management Certification is desirable
Client facing experience and proven customer service skills
Thorough legal knowledge through education or formal qualifications
Experienced in an eDisclosure consultancy/vendor and/or Big 4/law firm. Experience in a similar position of at least 2+ years is preferred
Knowledge of industry tools such as Relativity and Clearwell
Ability to multi-task and engage with clients
An extensive understanding of database design and application
Experienced in Microsoft Office