Description
Seeking a systems analyst to work closely with the print management team to configure, implement, and maintain printers for the new domain environment. This person would be responsible for assisting the print management team on configuring 3000+ Xerox and HP printers on a new domain environment over the next several months, while also maintaining Legacy printing infrastructure in the interim. Strong knowledge of networking, server builds, DCHP/DNS, Scan-to-email, folder configurations on Xerox and HP printers is required. Looking for someone with a strong technical knowledge of Windows 7 OS, 2008R2 virtual Servers, and Xerox/HP printer models. General knowledge in wide-format printing is also a plus. We are looking for a team player with the ability to work well with others, and maintain a positive workplace attitude.Duties:
Ability to configure Xerox, HP and wide-format printers to work in Win 7 environment utilizing acquired skills and knowledge.
Ability to technically address users with complex printing problems by troubleshooting and resolving them
Troubleshoots hardware, software, and network operating problems and ensures resolution.
Capitalizes on opportunities and manages risk
Responsible for achieving measurable results on time and on budget
Works closely with team members to ensure jobs are completed
Briefs customers and/or management on the status of resolution efforts
Ability to work well with others, positive workplace attitude
All other duties as assigned
SKILLS:
Skill Requirements:
Technical knowledge in Xerox & HP printer models and ability to configure printers to work in Win 7 and XP environments
Networking experience: printer Servers, printer queues
Technical knowledge in software and hardware of Oce, Kip and other Wide-Format Printers
Knowledge in Scan-to-email, adding folders to printers, wireless, and secure print functions
Knowledge in networking (DHCP/DNS, SMTP, 2008R2 virtual Servers)
Ability to work within databases to produce monthly reporting and project status
Recommends system and/or process improvements, including updating procedures, training, and enhanced documentation
Highly reliable and organized with strong attention to detail
Ability to learn quickly and a willingness to put in an extra effort to do so
Strong communication skills and active listening skills
Strong team work ethic - willing to jump in and assist others
Willingness to work extra hours to meet critical deadlines
Education:
BS in IT, related technical degree or 5 years of related technical IT experience