Description
My global client based in Dublin currently has a new exciting opportunity for a Mobility Engineer, you will be responsible for:
*Set up of new user mobile accounts; porting in of mobile numbers; transfers to/from the users account
*Terminations for EMEA
*Co-ordination of device shipping across EMEA
*Co-ordination of schedules with users across EMEA for device deployment & email of MDM instructions to each user
*Co-ordination of device repair for EMEA, including ensuring devices are wiped, 'Find My iPhone' is deactivated and all information is backed up before devices are swapped
*Creation and update of tech asset details and users' mobile device details across EMEA
*Managing all queries and issues with the network providers. Example: roaming bars, international call bars, network issues, voicemail, caller display etc.
*Ordering of new mobile devices
*Billing queries
*Account analysis incl. request of monthly reports from network providers on usage patterns such as data, roaming, call activity etc
If you have the above skills and previous experience - I look forward to receiving your updated CV and discussing the role further.
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business