Senior Business Application Supporter (2166)

Description

For a project at our insurance client site in Zurich, we are looking for a skilled
Senior Business Application Supporter (2166)
Main function of the job
To become a subject matter expert for our clients underwriting business applications (CBI / GLEAM / LPTE).
This will enable you to resolve user queries, complete Production testing and manage administration tasks for the application.
In addition, support should be provided for co-ordination and training administrative tasks in relation to all applications whilst also gathering new business requirements and developing them for submission for technical development.
This role requires a combination of support and business analysis.
Main Accountabilities
• Become an expert on the required applications
• Provide technical support to users – troubleshooting and providing fixes / solutions where required
• Maintain the administrative requirements of the application which include (but are not exhaustive):
• New user access
• Small business change requests
• Basic performance testing
• Application testing

• Provide training (application and logistical) and project co-ordination support to include (but are not exhaustive):
• Minutes of meetings
• Preparation of presentations
• Co-ordination of key tasks
• Management of logistical requirements such as arranging meetings, training sessions, training logistics

• Understand business needs and identify opportunities for application development
• Develop those opportunities into new requirements to be submitted for technical development & delivery
• Maintain training material and documentation.

Your qualifications:
• Insurance underwriting knowledge would be beneficial but not essential
• Experience in preparing presentations and project administration would be advantageous
• Business analysis skills are essential
• Fluent in written & Spoken English

Behavioral Skills
• Ability to work under pressure, manage deadlines and effectively prioritise work
• Self-motivated, pro-active and able to show initiative
• Ability to work and integrate quickly into an existing team
• Excellent verbal and written communication skills
• Strong customer focus
• Attention to detail
• Time management
• Adaptable to changing demands and conditions
Should you consider yourself the ideal candidate, we look forward to receiving your application in .doc format on