Description
Whitehall Resources is currently looking for: SAP Functional System Specialist SAP AII/OER
The person would be part of the support organization providing functional second level support, mainly during European business hours.
Main countries affected in the near term: Switzerland, Germany, Spain, Italy, Turkey.
Main Tasks
- Design, build, test, deploy, maintain, and enhance existing system functionality;
- Develop new features per business requirements;
- Create system documentation, including functional and technical specifications, installation scripts, OQs/PQs, test plans, and scripts.
- Support business in creation of SOPs, Work Instructions, Training, etc. as needed.
- Ensure validation, audit, and legal compliance of system throughout life cycle.
- Provide content knowledge on Incident, Problem, and Change management processes to appropriate IT teams.
- Collaborate with other IT teams to implement solutions that optimize operational performance of system.
- Drive coordination of activities for small-to-medium changes in area of responsibility; provide 2nd/3rd level support.
- Coordinate and support upgrades - support packs, enhancement packs, system-wide, database, etc.
- Help drive process improvement initiatives to optimize user experience and business understanding of solution.
Requirements :
- Several years of expertise as consultant or functional expert in SAP SCM (Supply Chain Management), especially SAP OER and SAP Aii including ITS Mobile,
- Expertise in SAP WM, SD, MM or PP would be a plus,
- Expert knowledge of GS1 standards, in particular EPCIS and GS1 barcode standards required,
- Detailed knowledge of supply chain and logistics business processes required,
- Minimum 3-5 years hands-on configuration and/or development experience,
- Expert in deploying and monitoring SAP solutions across a multi-system landscape using various interface technologies (iDoc, PI, etc.). Basic knowledge of SAP PI necessary,
- Knowledge of ITIL, skilled in problem/incident & change management, Service Level Agreements, and full life cycle system support,
- Experience conducting requirements analysis and design sessions with business process owners. Good knowledge of Business Process Modelling and BPMN,
- Must be able to manage multiple priorities and projects simultaneously,
- Must be a self-starter, results-oriented and have a track record of timely, high-quality deliverables,
- Excellent verbal/written communications skills; strong presentation and negotiation/conflict resolution skills,
- Knowledge of CSV and experience in pharmaceutical, biotech, or other validated environment highly desired.
- English languages min. B2 level
- German language skills would be helpful, Spanish, Italian or Turkish also to a smaller degree