Description
IT Operations Analyst
I am looking for an IT Operations Analyst to start ASAP for a long term contract in Luxembourg with my client, a prestigious financial institution.
Field of activity for the IT Operations Analyst role:
Provide support to IT mission critical applications within the client environment and ensure that maximum service level is provided to customers on a 24 hour basis.
Tasks/responsibilities for the IT Operations Analyst role:
*Support the production environment 24/7 and solve business and IT problems with innovative solutions to ensure that a maximum service level is provided to Customers on a 24 hour basis
*Implement, integrate and support third party software as well as internally developed applications within the client IT productions environment.
*Analyse problems and resolve issues during shift work and perform monitoring, tuning and optimisation of performance of in-house IT applications whilst ensuring maximum availability and service to customers.
*Ensure the integrity of the production environment and implement upgrades or new products that are critical for the daily operational business
Qualifications/required skills for the IT Operations Analyst role:
*Experience in Linux and/or UNIX environments is required
*Good knowledge of Oracle and SQL; basic knowledge of C, C++, Object Oriented programming
*Ability to work in a customer-facing role, service-oriented attitude and attention to detail
*Fluent in both written and spoken English and French. Additional languages will be an asset
Dedication, team and communication skills, flexibility, proficiency in written and spoken English, as well as competent handling of MS Office applications round out the profile.
IT Operations Analyst