Description
Title: Systems Support Specialist
Location: Austin, TX-78705
Duration: 6 month contract
Positions: 2
Pay Rate: Great Compensation
Our client in Austin, TX is seeking a Systems Support Specialist for an exciting opportunity. As a Systems Support Specialist you will work on projects to help customers deploy our clients Enterprise technologies. The ideal candidate will be able to educate customers on the transition process, gather requirements from customers, troubleshoot technical issues and escalate cases as needed. You must have technical troubleshooting experience, strong customer service instincts, and a passion for Google products.
Preferred Qualifications:
- Experience or understanding of Enterprise technology in any or all of the following areas is a huge plus:
- Email administration (Exchange, Lotus Notes, Office 365 or Google Apps a plus)
- Anti-virus/anti-spam administration (Postini a plus)
- Active Directory/LDAP administration
- Mail routing troubleshooting
- Strong verbal and written customer service skills
- Experience documenting technical scenarios from both an administrator and end user perspective
- SQL querying skills a plus
- Ability to understand technical architectures and learn new products quickly
- Ability to interface with external and internal support, operations, and engineering teams
- Ability to work independently and with a cross-functional geographically spread team
For immediate consideration for the Systems Support Specialist positon in Austin, TX please forward your resume
Synergis serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in a growing list of more than 300 clients and industry recognitions by Inc. magazine and the Atlanta Business Chronicle. From its foundation in 1997, Synergis has been successfully recruiting and placing IT professionals in all areas of information technology. Recently named the Best Place to Work in Atlanta by the Atlanta Business Chronicle, Synergis has been successfully recruiting and placing IT professionals for over 10 years.
Synergis is an Equal Opportunity/Affirmative Action employer.