Description
Unified Communication &Collaboration Architect/Sametime expertStart Date: ASAP
Duration: 12 months
Location: Belgium
Key Skills; Sametime, Real Time, NAT, PAT, Proxy, QoS
Context
Within a Shared Service Centre based in Brussels, the Collaboration Asset Management team is implementing innovative communication solutions that will enable our Business lines to improve productivity and efficiency
Three main technologies are involved:
1/Real Time Collaboration
2/Collaborative Space
3/Corporate Social Network
The Collaboration Asset Management team is a part of the Shared Service Centre Messaging & Collaboration, which delivers services to the whole client worldwide.
The team is looking for enthusiastic team member's eager to architect and engineer the next evolution of the new Real Time Unified Communication and Collaboration Infrastructure.
Function Description
The Unified Communication and Collaboration architect will be a core member of The Collaboration Asset Management team. Within a business project, He/she will be responsible for designing the evolution of the Real Time collaboration platform in order to respond to the business need (regarding SLAs, resilience need, failover..)
Responsibilities include conceptual design, solution design and implementation of real Time collaboration platform that will interact with IPT Voice, systems, mobility solution, CRM application, Contact Centre Technologies, internal employees and external clients.
Immediate projects include:
-Extend Real Time collaboration to Internet users
-Real Time collaboration on smartphones and tablet
-Integrate presence and chat on business applications
Job responsibilities:
-Sametime 9 technical expertise on the project
-Accountability for key architecture deliverables in the evolution of the new IBM Sametime 9 platform for a Retail Banking Project
-Accountability for the evolution of the Sametime 9 Client (Rich and Web) for the project
-Participate to Business meetings/workshops (functional)
-Lead/Contribute and participate to BNPP Telecom/security/Workstations meetings/Workshops (technical)
Experience
The qualified candidate must have a minimum of 5-10 years hands on experience in the engineering and architecture of leading Unified Collaboration and Communication Solutions within large and complex organizations.
Technical Experience
Provide leadership guidance over installation, configuration, integration, customization, deployment, administration and life cycle management.
IPv4 addressing, Subnetting, NAT, PAT, DNS, Proxy
QoS for Real Time communication
Deep knowledge of Real Time protocols (SIP, H.323, MGCP, XMPP, RTP, RTCP)