Description
Online Education Project Coordinator
Note from Manager:
What I am really looking for is an individual with prior experience working in healthcare, strong computer skills and strong communication and project coordination skills.
Description:
Coordination and provide oversight of "online educational program" for 7 Regions Coding and HIM.
Prepare and coordinate live educational program through Webex and internal system
Assist with loading and monitoring any issues with quizzes and certificates within the system
Field questions regarding the online education and for live program
Screen internal HIM Coding course content and load into system; ensure functionality and address questions from users.
Prepare a monthly educational completion report/graph from internal system
Monitor and oversee the Rev Cycle Coding Quality wiki site; insert and remove content and address issues or problems related to the site from users across 7 regions.
Monitor and oversee Coding Educ email box; address questions, etc.
Prepare monthly status report on work assignments.
Top daily responsibilities:
Check Coding Education email box and address messages and questions
Internal online education monitoring & load content and completion reports
Assisting with preparation of internal live education programs.
Load new content into wiki site
Orientation & training (2-3 weeks): Learn wiki site, learn internal systemEstablish daily routine
Ongoing support and communication
Requirements:
Customer service attitude and skills
Computer system/program skills and knowledge
Timely and reliable
Microsoft computer program knowledge and expertise.
Online computer program receptive and seek information and assistance where needed.
Communication skills
Demonstrate interest in the work at hand
Verbal and written skills
Independent worker
Seeks clarification and communications regularly
Friendly and eager to please and take on tasks
Communicates well, clear and articulate
Ability to identify needs and plan ahead of time
Coordination skill, multi-task
BA or BS preferred plus minimum 3+ years of direct relevant experience.
Prior Healthcare experience a plus.
Prior experience with online educational-type programs/systems a plus