Description
Safety Security Solution Architect
Responsibilities
- Take the lead in analysing, planning, designing and delivering comprehensive and complex technical solutions addressing customer needs within the Safety and Security domain In close co-operation with the Regional Customer Units, address the business needs of the Safety & Security sector leading to sales of complete solutions, comprising hardware, software and services from Ericsson as well as from 3PP partners.
- Select or propose 3rd party suppliers/products for the customer solutions work and manage customized solutions including new 3rd party products.
- To proactively seek out new business opportunities in ongoing delivery projects and existing customer engagements for continuous upselling and follow-on sales.
- Together with the Regional/CU representatives to proactively drive the strategic customer dialogue on long, medium and short term topics to build trust and business partnership generating new sales opportunities.
- Contribute to best practice knowledge sharing and knowledge management in the global community Safety & Security. This entails actively training and educating in the areas of the Safety & Security service portfolio.
- Contribute to the global building of Safety & Security portfolio assets as required
- Identify and establish relations with Safety & Security strategic partners
- Help monitor market needs, trends, standardisation, regulatory, the business landscape, ecosystem players and competitors
Required Skills and Experience
Industry Competence & Experience
- Minimum 8-10 years of experience and proven personal track record of technical sales support and delivery in the ICT professional services business focusing on Safety & Security
- Established personal network within customers and partners in the National Security and Public Safety sector.
- Solid understanding of customer strategic plans, eco systems, regulatory environment, major stakeholders and requirements for First Responders, Public Safety Answering Points, National Disaster Coordination Centers, Defense and Border/Coast Guard organizations.
- Demonstrated experience from an ability to analyse and translate customer needs into concrete technical solutions resulting in revenue offerings.
Other
- Strong interpersonal skills, ability to interface with all levels of the organisation
- Very strong customer orientation (internal & external customers)
- Influencing skills, strong presenter and structured communicator
- Quick learner and ability to take on new tasks
- Very strong team working and collaborative skills
- Proactive, self-motivating with ability to handle high workload
- Flexibility - able to handle varying workloads and tasks.
- Problem solving and strategic thinking
- Negotiation skills
- Strong cultural awareness
- Willingness and ability to travel globally for shorter and longer periods.
- Fluency in English
- Fulfils requirements for NATO secret security clearance
Education
- University degree in Business or Engineering/ICT.
- Higher University degree such as MSc/PhD/MBA an advantage.