Description
ITIL Process Deployment ConsultantITIL Consultants needed to work on a contract based in South Africa, required to start ASAP.
Job information below - please submit CV ASAP if you are interested.
- Gain familiarity with company process and understand differences compared to ITIL, these are minimal and company will provide full documentation of our method;
- Review existing customer processes to highlight where there is a deviation from company standard deployment:
- Make recommendation to change company or existing process;
- Document recommendation with motivation and benefits.
- Prepare training documentation for Operational staff.
- Prepare operational workflows, documentation and specification for incorporation into company management tool.
- Conduct training.
- Review first month of live operation and adjust modify processes as necessary.
Start ASAP, contract duration most likely until end of May 2015.