Description
2nd/3rd level Oracle database support & administration activities, including support, administration and configuration of Oracle installations hosted on Solaris, HPUX, Linux and AIX operating systems.
Business as usual support including troubleshooting, tuning, patching and changes. In addition, support will be needed for project implementation activities.
The role has internal clients, however there may also be a requirement for face-to-face involvement with the end customer. A professional image will be required at all times, and the ability to communicate clearly and concisely whilst demonstrating expert knowledge within the Oracle database product range is a key part of this role. Responsibilities include ownership of complex changes and implementations.
You will have good people management skills and will be working closely in managing deliverables from an offshore team. You will be dedicated and committed to delivering outstanding customer experiences.
This role is based in a multi-client delivery centre where production systems are maintained under a rigorous change management process. Strong skills in managing and resolving Oracle database related incidents are mandatory.