Description
Bank of America Merrill Lynch based in Camberley are currently seeking Customer Service Representatives to join their Human Resources Team.
Key Skills required for Customer Service Representative:
*Strong written and oral communication skills and the ability to communicate with people at different levels of the business
*Excellent team player and the ability to build effective team relationships
*Good general IT and MS Office skills are essential.
*Knowledge of HR IT Systems (Oracle, Siebel) would be desirable
*Ability to work in a fast-paced environment
*Experience of working in a customer service driven environment
The role (accountabilities):
*Provide excellent customer service on a daily basis
*Log all inbound calls and updates into a call logging system
*Take internal calls and web based queries and provide the best resolution and support
*Provide guidance to employees on HR procedures and systems
*Provide employment verification letters
*First line of support for all payroll queries.
*Hours of work: 8.30am - 5:30pm
If you wish to apply for the above position, please call me or email on (see below)
Please be advised if you haven't heard from us within 24 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Adecco is an employment consultancy and operates as an equal opportunities employer.
Hy-phen Limited is acting as an Employment Business in relation to this vacancy.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.