Description
We're looking for a MSP CoordinatorStart : ASAP
6 months (+)
Location : Waver
Description :
MSP Coordinator.
Our client is an established leader in the MSP industry, being voted as a top performing MSP provider three years in a row in SIA's annual survey. As a MSP Coordinator you will be part of a dynamic Program Management Office assigned to a specific Managed Service Provider client. You will be responsible for helping to administer the end to end contingent labor hiring process for client users, utilizing a Vendor Management System (VMS). We are looking for self-motivated individuals who thrive in a fast paced environment and possess a strong attention to detail.
Responsibilities:
•Monitor assignment start and end dates - contacting managers and suppliers to confirm start information is complete
•Coordinate all Onboarding requirements to ensure compliance to client onboarding policies prior to start of assignment, follow-up with suppliers and or managers if items are not complete
•Update client systems with on-boarding requirements
•Troubleshoot and help to solve any on-boarding related issues
•Process extensions within VMS tool - contacting managers and suppliers as necessary
•Rate validations / corrections and assignment management in VMS tool (including financial cost center or project code changes)
•Assist Client Services Manager with end-to-end hiring process (coordinating interviews on the hiring manager's behalf, input of data within the VMS tool,…)
•Assist Client Services Managers/Supplier Relationship Managers with Contract Compliance and Financial Compliance Follow-Up
•Maintain weekly and monthly reports as necessary
•Special Projects and other duties as assigned by Program Manager
Technical skills:
Knowledge of:
•Staffing Industry and or Vendor Management Systems is helpful
•Strong Microsoft Office skills, particularly with Excel and Word (PowerPoint preferred, but not required). Should be able to create pivot tables and use formulas in Excel.
•End user experience in SAP in a plus
Minimum 3 years overall work experience (prior experience working in the staffing or MSP industry would be helpful)
Bachelor's degree or equivalent combination of education and experience
Personal skills:
Ability to:
•Provide excellent customer service
•Communicate effectively both written and verbally
•Prioritize multiple tasks and demonstrate proper time management
•Solve problems and present recommendations to internal and external clients
•Ability to translate report requirements to generate specific report requests/outputs
•Help maintain and build positive team spirit
•Demonstrate excellent organizational skills
•Work independently
Other:
•Confidence
•Enthusiasm
•Passion for excellence
•Professionalism in work product and behavior
•Detail orientation
•Stress tolerance
•Urgency and speed of response