Description
SAP Master Trainer SD
Location: Paris
Dates: 05.06.2017 - 25.11.2017 (Project shot down during summer holiday season minimum 2 weeks (CW33/34)
SAP modules: SD
Languages: French = training delivery language; English = project language; (preferably German as training material needs to be translated from Germany, but not mandatory)
Job details:
Experienced SAP master trainer (training needs analysis, course design, development of concept slides, development of work instructions, design of exercises and data build in SAP, key user training, end user training). Being familiar with accelerator tools for content creation like Datango (SAP Workforce Performance Builder) is a plus.
In depth SAP process knowledge in the areas of:
Sales of Nonstock Item with Order Specific Procurement
Sales Processing Using Third Party
Sales Order Processing for Prospect
Sales Processing with Customer Down Payment
Returns
Correction Invoice and Returns
Debit memo Processing
Credit Management
Credit memo Processing
Claims Process
Sales Period End Closing Operations
Customer Consignment Processing Fill Up
Customer Consignment Processing Pickup
Customer Consignment Processing Issue
Customer Consignment Processing Returns
Customer Consignment Closure
Foreign Trade Export Processing
Directshipment with Intercompany Billing
Cross Company Sales Order Processing
Buy Back service process
Service Sales
Returnables Processing
Besides the focus on Customer Service/SAP SD knowledge experience in the SAP modules MM
and/or PP is ab big plus as we will have more flexibility in course assignments.
Develop role based course PowerPoints, system exercises and work instructions (based on existing material from previous rollouts available in German (latest) and English) for approx. 4-5 course content days, deliver end user training via class room courses in Tandem-approach with key users and follow-up on training with a business simulation session in the week before Go Live.