08/29/2025 updated
AS
100 % available
Servicenow roles
LINCOLN, United Kingdom
United Kingdom
MBAAmazon Web ServicesArchitectureAutomationMicrosoft AzureConfiguration Management DatabasesConsultingData QualityIncident ResponseGovernanceIT Service ManagementSystem Center Configuration ManagerOracle ApplicationsSalesforce.ComSAP ApplicationsSolution Architecture
- ITAM / SAM / HAM Pro – Designing and implementing governance frameworks, license optimization models, vendor compliance reporting, and end-to-end lifecycle management across Tier-1 vendors (Microsoft, Oracle, Adobe, SAP, Salesforce).
- CMDB & Discovery – Building and maturing enterprise CMDBs, integrating automated discovery tools (ServiceNow Discovery, SCCM, Intune, BMC, Device42), improving data accuracy, service mapping, and audit readiness.
- ITOM – Designing ITOM/Discovery strategies, integrating cloud and on-prem environments (Azure, AWS, M365), and ensuring operational visibility for service health and incident response.
- Solution Architecture – Leading large-scale ServiceNow implementations (SAM Pro, HAM Pro, EAM, FSM, ITSM, ITOM, CSDM), aligning architecture with business and compliance goals.
- Technical Consulting – Delivering hands-on ServiceNow configurations, integrations, and automation, while mentoring BAU teams and driving platform adoption.
Experience
Professional experience10+ years
Freelancer since2017
Languages
EnglishNative speaker