Customer Service Agent
Teleperformance El Salvador
Keywords
Servicio al Cliente
Data Entry
Cloud Services
Databases
Office Suite
Google Drive
Skills
Data Entry
Fast and accurate data entry with a speed of 55 WPM. Excellent attention to detail and data integrity management.
Microsoft Office
Advanced knowledge of MS Office and database software. Proficient in using various office applications for data management and reporting.
Customer Service
Strong customer service skills with experience in call centers and direct client interaction. Excellent verbal and written communication abilities.
Cloud Services
Proficient in cloud services such as Dropbox and Google Drive for efficient file management and collaboration.
Time Management
Strong organizational and time-management abilities. Capable of multitasking and prioritizing work effectively.
Problem Solving
Excellent problem-solving skills, applying analytical thinking to resolve issues and improve processes.
Basic Troubleshooting
Competent in basic troubleshooting of computer-related issues, ensuring minimal disruption to work processes.
Fast and accurate data entry with a speed of 55 WPM. Excellent attention to detail and data integrity management.
Microsoft Office
Advanced knowledge of MS Office and database software. Proficient in using various office applications for data management and reporting.
Customer Service
Strong customer service skills with experience in call centers and direct client interaction. Excellent verbal and written communication abilities.
Cloud Services
Proficient in cloud services such as Dropbox and Google Drive for efficient file management and collaboration.
Time Management
Strong organizational and time-management abilities. Capable of multitasking and prioritizing work effectively.
Problem Solving
Excellent problem-solving skills, applying analytical thinking to resolve issues and improve processes.
Basic Troubleshooting
Competent in basic troubleshooting of computer-related issues, ensuring minimal disruption to work processes.
Project history
05/2024
-
10/2024
Provided customer service, managed and updated client records ensuring data integrity.
09/2021
-
02/2024
Customer Service Agent
Webhelp El Salvador
Provided customer service, entered data into the system with speed and accuracy averaging 55 WPM, managed and updated client records ensuring data integrity.
03/2019
-
03/2020
Cashier
Pupuseria La Fuente
Worked as a cashier, likely handling transactions and customer service.
Local Availability
Only available for remote work
Other
Detail-oriented data entry clerk with 55 WPM, highly accurate data entry clerk with experience.
