07/29/2026 updated
100 % available
Academy Manager | Technology & Digital Learning Leader
San Cristobal, Venezuela
Only remote
Classical Literature (coursework completed, thesis pending) - Universidad de Los Andes (ULA)About me
Technology and training leader with 5 years of fully remote experience. Promoted from Assistant to Manager at LoVirtual, building a corporate university for 400+ people and digitizing operations with the Zoho One ecosystem. I combine strategic vision with hands-on technical execution and AI
AI AgentsGoogle ChromeExcel FormulasLanguage EducationZoho Office SuiteCRM Marketing
Leadership & Remote Team Management
Extensive experience in remote team leadership, project management, digital strategy and training, onboarding, and gamification. Proven track record of leading teams of 10 to 17 people and improving new-hire retention by 23 to 35%.
Zoho One Ecosystem
Deep expertise in configuring and managing the full Zoho One suite, including CRM, People, Recruit, Analytics, Projects, Desk, Cliq, Social, and WorkDrive. Successfully implemented the Sales CRM and Zoho People attendance system for approximately 400 people.
AI-Assisted Development
Practical knowledge of AI tools such as Claude (Code and Design), ChatGPT, Codex, Gemini, Copilot, NotebookLM, Lovable, and Phantom for development and automation tasks.
Technical Tools & Platforms
Proficiency in Vercel, Railway, GitHub, VoIP, Notion, Asana, Trello, Automation, Canva PRO, and MS Office for technical operations and project execution.
Corporate Learning & LMS Management
Experience building and managing a 24/7 corporate university (La Academia de LoVirtual) with courses, certifications, and gamification for 400+ people, including migration from Zoho Learn to an in-house platform.
VoIP Telephony & Digital Infrastructure
Led the rollout of VoIP telephony for remote operations and supported the development of corporate websites and first digital tools.
Digital Strategy & Technology Planning
Directed company-wide technology strategy, digitizing operations and aligning technical execution with organizational goals across multiple departments.
Onboarding & Gamification Design
Standardized onboarding processes and implemented gamification mechanisms within corporate training environments, reducing assignment times and improving engagement.
Extensive experience in remote team leadership, project management, digital strategy and training, onboarding, and gamification. Proven track record of leading teams of 10 to 17 people and improving new-hire retention by 23 to 35%.
Zoho One Ecosystem
Deep expertise in configuring and managing the full Zoho One suite, including CRM, People, Recruit, Analytics, Projects, Desk, Cliq, Social, and WorkDrive. Successfully implemented the Sales CRM and Zoho People attendance system for approximately 400 people.
AI-Assisted Development
Practical knowledge of AI tools such as Claude (Code and Design), ChatGPT, Codex, Gemini, Copilot, NotebookLM, Lovable, and Phantom for development and automation tasks.
Technical Tools & Platforms
Proficiency in Vercel, Railway, GitHub, VoIP, Notion, Asana, Trello, Automation, Canva PRO, and MS Office for technical operations and project execution.
Corporate Learning & LMS Management
Experience building and managing a 24/7 corporate university (La Academia de LoVirtual) with courses, certifications, and gamification for 400+ people, including migration from Zoho Learn to an in-house platform.
VoIP Telephony & Digital Infrastructure
Led the rollout of VoIP telephony for remote operations and supported the development of corporate websites and first digital tools.
Digital Strategy & Technology Planning
Directed company-wide technology strategy, digitizing operations and aligning technical execution with organizational goals across multiple departments.
Onboarding & Gamification Design
Standardized onboarding processes and implemented gamification mechanisms within corporate training environments, reducing assignment times and improving engagement.
Experience
Professional experience5 - 10 years
Freelancer since2020
Languages
EnglishFluentSpanishNative speaker
Project history
Built La Academia de LoVirtual, a 24/7 corporate university with courses, certifications and gamification for 400+ people, migrated from Zoho Learn to an in-house platform. Standardized onboarding, raising new-hire retention by 23-35% and cutting assignment times. Hosted the Institutional Saturdays weekly Zoom sessions with 150+ attendees. Led teams of 10-17 people.
Directed the company's technology strategy and configured the Zoho One ecosystem (CRM, People, Recruit, Analytics, Projects, Desk, Cliq, Social, WorkDrive). Implemented the Sales CRM and the Zoho People attendance system for approximately 400 people, structured by hierarchy with leave and incidents. Led the VoIP telephony rollout for remote operations.
Developed the corporate website and supported the rollout of the team's first digital tools.